Consistency is important for creating an impressive resume. Prepares, serves, and cleans up after meal service at a local homeless shelter on a bi-weekly basis. Highly skilled and meticulous Call Center Representative with a superb record of customer satisfaction and successful sales. When you do not have a lot of work experience, it is usually better to use a simple black and white color scheme. Example of how to list awards and accomplishments #1: Modern day resumes call for a professional summary instead of a career objective. Enter customer data on company computers accurately and completely. No problem – as long as you read this guide on how to write a resume when you have no work experience.There are plenty of reasons why you may not have any previous work experience to list on your resume. Here’s a sample resume with a career objective. ABOUT THE VIDEO: This video is a detailed walk-through of how to write a professional resume for an entry-level call center job. 1. Skills learned include customer service, money handling, and food service safety. Being a successful Call Center agent requires having customer service skills to provide friendly and valuable information to anyone who calls the company.Some other responsibilities associated with the position include keeping records of customer questions and complaints, contacting customers to inform them of any new developments regarding their initial inquiry, and recommending improvements to prevent problems in the future. For classes, include coursework that you took through school that are relevant to the position you are applying for. 4. 50+ examples of perfect career objectives for all professions you can copy, adjust, and use on your resume. Professional summary example #1: I live in the area where you have your biggest call center … List any degrees you have obtained or any degrees you are currently pursuing. When creating a resume, especially when you have no experience, it saves a lot of time to use a resume building template. Experienced individual with multi-tasking and research skills. 25 Hours – Meal Prep and Serving You will be representing the business to numerous people, so your resume objective should convince the hiring manager that you will be a true asset to the organization. There is no need to spend extra money on fancy thick paper or colored paper. Coral Springs University, Coral Springs Florida                       Valid 9/2018 – 9/2021 … Most resume samples mention … View All No Experience Resumes Your resume should be one page long if you have no experience. If you have no job experience, ... That said, I’ve created a call center resume sample for you to download. Instantly Download Free No Experience Call Center Resume Template, Sample & Example in Microsoft Word (DOC), Adobe Photoshop (PSD), Adobe InDesign (INDD & IDML), Apple Pages, Microsoft … When managers are hiring entry-level employees, the top two characteristics they are looking for in your resume are attitude and aptitude. For each degree, list the school, the location, your degree, your field of study and the dates you attended. A resume objective shows your passion when you lack experience. No problem – as long as you read this guide on how to write a resume when you have no work experience. Bachelor of Arts in Art History; 200 Credit Hours Obtained. Do not use more than one font type on the same resume. Adding the name of the company you are applying for is crucial when writing your resume objective. Take a look at these great sample skills for a call center resume: Individuals who work at a Call Center are in charge of answering any customer questions about a given product or service or resolving any complaints a customer might have. Experiment conservatively until your one-page resume looks complete. Obtain a Call Center … After your professional summary, list your skills that are relevant to the position you are applying for. Each professional summary should be tailored to the specific job you are applying for. In this ‘Best Things to Put on a Resume When You Have No Experience’ article: No professional experience on your resume? Swimming – Competitive swimmer, having won multiple gold and silver medals in state competitions. Resume objective examples by job title. Your verbal communication skills should be emphasized within the resume objective since most of your duties will take place over the phone. A highly dedicated individual with 10+ years of experience in resolving customer complaints and answering inquiries looking for a Call Center position at ABC company. How to Write a Resume Objective for an Entry Level Call Center Rep . Dear Sir /Madam, My name is 9Name). This tells the hiring manager that you have an active interest in working with the organization. ‘Experienced customer service coordinator with strong leadership skills. When writing your resume, be sure to reference the job description and highlight any skills, awards and … Don’t be afraid to list skills that you haven’t used in a professional setting. Include where the project took place, what class it was a part of, the title of the project, the date it was completed and a short summary of its purpose. Lastly, create a section for volunteer activities. There are plenty of reasons why you may not have any previous work experience to list on your resume. A winning Call Center Agent resume should showcase an outgoing and confident attitude, willing and able to form and nurture new relationships with clients. Example of how to list a class in a resume: But here's a trick: even a call center resume with no experience should show some. Crafting a Call Center resume objective that catches the attention of hiring managers is paramount to getting the job, and LiveCareer is here to help you stand out from the competition. Make good use of the job posting to identify what the employer is looking for in a call center agent. Typically, within the requirements or qualifications section, there will be many skills listed that you can copy. Intro to Hospitality – Introduction to the hospitality industry, including various types of career paths. Answered borrower queries promptly and accurately. Sub: Applying For a Call Center Agent with No Work Experience. After relevant projects, create a section for awards, achievements, and accomplishments. Bachelor of Science in Biology; Minor in Psychology Coral Springs University, Coral Springs, Florida                       August 2018 This tells the hiring manager that you have an active interest in working with the organization. If you have learned about them in school or if you have practiced these skills during an extracurricular activity, list them! Example of how to list an academic project in a resume: Highlight call center representative skills. Mathematical-minded as demonstrated by advanced college coursework in mathematics and statistics. Even the education in a resume for call center jobs … Example of how to list volunteer work and activities in a resume: Searching for a Call Center position to use verbal communication and problem resolution skills for the benefit of ABC company. Including an academic project in a resume is straightforward. Wait, come again? What to Write in a Call Center Resume Objective. Start typing to see results or hit ESC to close, Why Volunteering Is Important to Your Career, How to List Call Center Skills on a Resume: Best Skills and Examples, How to List Multitasking Skills on a Resume, How to Move Forward After Being Passed Over For a Promotion, Top Electrical Engineering Careers With Salaries, How to Address a Cover Letter When Applying for a Job, How to Set Up Correct Spacing for a Cover Letter, Teamwork Interview Questions With Example Answers, Data Modeling Interview Questions With Example Answers, How to Answer ‘Tell Me About a Time’ Interview Questions, Professional summary (even if you have no experience in your resume), Key skills you’ve learned in school and other experiences, Personal or academic projects relevant to the job, Extracurricular activities, sports and clubs, How to format a resume with no experience, How to add academic achievements to a resume, Attitude – a positive, hardworking, and likable personality, Ability – aptitude to get up to speed quickly on the job, Leadership: Team Management, Resource Planning, Budgeting, Math: Data Entry, Data Analytics, Statistics, Professionalism: Active Listening, Office Etiquette, Professional Communication, Time Management, Languages: English (native), Spanish (basic proficiency). If you truly want to stand out on your resume as you search for call center jobs , one of the best ways is to create an amazing resume objective. resume objective you should highlight your attitude toward the job. For every training session and certification on your resume, list where you received the training, the type of course taken, the date you received it, and the date it expires (if any). Follow these three tips to improve your call center representative cover letter and increase your chances of getting an interview. There are well identified competencies required for success in a call center job, highlight these in your resume. Objective. Click here to access and download the free resume sample. Call center resume objective Convince the hiring manager that you’re the right choice by incorporating these tips into your resume… Proactive and personable aspiring restaurant server currently pursuing a Bachelor of Arts degree in hospitality from Coral Springs University. Before writing a project down, think about how you will explain its relevance during an interview. Piano – Has played piano for 8 years and practices, on average, 4 hours per day. Fast, courteous, and knowledgeable customer service and support, High-quality call script delivery and on-target customer conversion, Problem-solving with a positive, can-do attitude, Excellent relationship building with ability to form a rapport with any customer, Rapid data entry using multiple order management and fulfillment systems, Team collaboration in a cooperative group environment, Revenue generation and bottom-line growth through cross-sells and up-sells, Responsive product knowledge and expertise with confident recommendations, Conflict de-escalation, talking down angry callers to turn them into satisfied customers. You should also include academic honors and awards, such as graduating Cum Laude. 100 Meter Butterfly – U18 Gold Metal, Related article: How to add academic achievements to a resume. You can also include volunteering, internships, and school and community activities. To get a good idea of the skills required for a job, simply browse job descriptions for that specific job title. Using plain black text on a white page is a safe choice on a resume. Example of how to list less than 10 key skills in a resume: Example of how to list more than 10 key skills in a resume: After your key skills, create a resume section for your education. For each volunteer activity, include who you volunteered with, what your role was, the dates and hours you volunteered and a brief description. Obtain a Call Center position with ABC company to utilize strengths in customer service and verbal communication. Interested in obtaining an entry-level position in the data analytics field. 3. If you don’t show your hard and soft skills in both your objective and skills section, employers may think you won’t have the skills to adapt to the job. I am writing to you because I saw that you are advertising (advertisement source) for a few telephone interviewers and some of your call centers on (Source). The strongest Call Center Agent resume samples mention skills such as listening and communication abilities, problem analysis and solving capacity, customer service orientation, adaptability and resilience. It includes the proper alignment, headings, and formats, and some pop of colors if you like to print it colored. When writing your first resume with no work experience, it's appropriate to include casual jobs like babysitting, pet sitting, lawn mowing, and shoveling snow. Head over to LiveCareer’s Resume Builder for more help with writing a resume objective. What The Call Center Resume Objective Should Tell Prospective Employers. Crafting a Call Center Representative resume that catches the attention of hiring managers is paramount to getting the job, and LiveCareer is here to help you stand out from the competition. Resume.com is not a career or legal advisor and does not guarantee job interviews or offers. Answer customer product questions fully and accurately. Choose a traditional font like Times New Roman or Arial throughout your resume. A cheerful call center representative answering a call. Example of how to list training and certifications: No professional experience on your resume? All rights reserved. There are plenty of opportunities to land a Call Center job position, but it won’t just be handed to you. 2. Yes, you've already got call center experience… Companies depend on call center … This could be formal or informal volunteering, such as serving food at a local homeless shelter or helping your neighbor rake leaves. You can also list personal or academic projects relevant to the job you are applying for, such as a group project at school or a neighborhood summer bake sale. Often this paragraph is the first thing an employer reads, which means it’s your first chance to make a great impression. Evaluate your strengths and moments of accomplishment to identify viable skills, and then build on those by reviewing target jobs to extract skills employers find desirable. Go to Appearance > Customize > Subscribe Pop-up to set this up. The best call center representatives need to have the stellar customer service and communication skills necessary to handle the most difficult of customers. Coral Springs University, Coral Springs, Florida                       In Progress Alternatively remove this icon from this location in Zeen > Theme Options. Privacy • Privacy Center • Do Not Sell My Personal Information, Best Things to Put on a Resume When You Have No Experience. Conduct outbound telephone sales calls for a wide variety of consumer products and services. Performed data entry services for borrower credit check and property appraisal information. This means all similar items on the page need to be aligned and formatted the same way. Coral Springs University, Coral Springs, Florida                       Aug 2010 – May 2016 Sample Call Center Resume Objectives. Collaborative, team player who strongly believes that the customer should always come first. Professional summary example #2: Green Valley State, Green Valley, Michigan                       Spring 2018 Graduated Magna Cum Laude, Example of how to list education in a resume #2: Now it’s time to list any relevant classes, training, or certifications that are relevant for your resume. You just need to relate your projects with how you are a good fit for a company’s position. If you stopped going to school before obtaining a degree, you can list the credits or hours you have completed. Writing a great Call Center Representative resume is an important step in your job search journey. If you decide to put your school name in bold, every school name needs to be in bold. Looking to utilize 5 years of experience … Login with ajax is not installed (or active). Call Center Representative Inbound Intermediate Resume Examples & Samples Communicate with nursing, dietitians, and food service staff in regards to the patient's room service experience Visit … 1. This helps a hiring manager easily scan through your resume and pick out the important information fast. When to use a resume objective to stand out from other candidates. Example of how to list extracurricular activities, sports and clubs: The information on this site is provided as a courtesy. Sample Resume … You could explain that while selling your baked goodies, you practiced your customer service, money handling, and food service safety skills. Just list the class title instead of the class number, such as ECON101. Processed mortgage applications over telephone. For each award, achievement, and accomplishment, list where you received the award, the name of the award, the date you achieved it and a brief description, if necessary. When you craft your resume and objective statement, your wording needs to reflect those skills. A good place to start is using 16pt for your name, 12pt for your section headers, and 11pt for the body of your text. Adept multitasker able to address multiple customer and company tasks with the highest degree of professionalism and accuracy. Making calls to the customer after generation of their first bill. © 2020, Bold Limited. Using a free resume template allows you to focus on writing the content without spending too much time on formatting. Your objective should tell a prospective employer that you have what it takes to be successful in the position. In your resume, list the relevant activity and include a brief description. Communicating with clients regarding grievances from the company and also giving new information on new products or services. Adding the name of the company you are applying for is crucial when writing your resume objective. How to write an objective for a resume that will land you the interview even if you have no experience. Example of how to list education in a resume #1: Don’t waste space. There are plenty of opportunities to land a Call Center Representative job position, but it won’t just be handed to you. Flexible scheduling availability to include evenings, weekends, and some holidays. Working in a call center requires a unique combination of hard and soft skills essential to survive in such a fast-paced, demanding environment. Babysitting – Babysits neighbors, 8 and 3 years old, twice a week. Call Center Agent Resume. Click here to read more. Work frequent overtime or substitution hours. Associate of Arts, Example of how to list education in a resume #3: The position you’re to applying for. You can also write a brief description that is one to two sentences long to describe the course, if it is relevant to the job you’re applying for. Seeking to secure a position in the Call Center of ABC company that allows the use of recordkeeping and communication skills. Big Paws Swimming, Green Valley Michigan                       August & October 2018 First Aid & CPR Certified. To use this feature, please install it. The size font you use on a resume will depend on how much you have written, as you need your content to fill up one entire page. Clearly separate resume sections by formatting them in underlined and bold using a size that is one or two points larger than the rest of the text. Worked within a team of 4 to analyze data on the revenue, size, and customer base of a popular fast-food chain in Florida. Passionate about Italian food and strongly interested in working in a fast-casual restaurant setting. When printing your resume, print it on a crisp white page of printer paper. Skills To Put in a Call Center Resume Objective. Call center resume objective examples Having the right objective in your call center resume can make a big difference. You can list academic or school accomplishments, like ‘Best Presentation’ in a class or ‘Highest Grade’. For example, if you decide to write your dates out in long-form and italicized, they need to be long-form and in italics every place there is a date on your resume. Intro to Hospitality – Best Group Presentation (McDonalds Restaurant Analysis), Example of how to list awards and accomplishments #2: 5. There are many other things you can add to your resume to show employers that you are the perfect candidate for their open job post. Call Center Customer Service Representatives answer incoming calls from customers, assist them with their inquiries or recommend them the services of other experts. Analytical and detail-oriented aspiring Data Entry Clerk possessing an Associate of Arts degree. After you awards and achievements, create a section for extracurricular activities. Call center resumes should clearly present the skills and strengths you can bring to the call center job. Just make sure you are honest during an interview about your level of competency. Assist with quality assurance process as required. You can also list any personal achievements, such as winning a medal in sports or coming in second place during a spelling bee. This sample resume highlights an employee with call center experience. Created and handed out flyers, took and fulfilled customer orders, handled cash payments, and home baked all products. Keep these two traits in mind while writing your resume and add any relevant experiences that show that you have the attitude and aptitude for the job. Was personally responsible for collecting data on McDonalds’ revenue and creating a PowerPoint presentation. Determining … A clear, easy to read, and consistent format is essential for grabbing an employer or hiring manager’s attention, especially when you have no formal work experience. Your professional summary should come immediately after your name and contact information and will include two or three sentences giving a broad overview of your background, interests and abilities. The last are the persons who are not related to the applicant as the resource person or the references if ever the company will have a background check of the applicant. In-depth lessons on the food and beverage sector, including the categories of restaurants and the different types of food service. Metropolitan Community & Technical College, Call Center Team Leader Resume Objective Example, Car Rental Agent Resume Objective Example, Cash Application Specialist Resume Objective Example, Client Engagement Manager Resume Objective Example, Customer Care Consultant Resume Objective Example, Extensive call center representative experience, Strong familiarity with product information to inform customers, Exceptional skills in logging numbers accurately, Outstanding skills in verifying product pricing, High creative thinking and customer service skills, Superior record of closing telephone sales, Excellent proficiency with MS Office suite, Sound bilingual abilities in English and Spanish. It is important for your resume to fill one entire page though, so you may need to add more detail in your resume or experiment with formatting so that it is a full page-long resume. Tailor your call center agent resume like an outbound call center script. Proactive and results-oriented professional with experience in talking with customers over the phone, keeping records of transactions and recommending improvements to shipping procedures seeking a Call Center position at ABC company. Since you don’t have work experience, your professional summary should include one or two adjectives describing your work ethic, your level of education, your relevant skills and your professional passions or interests. Objective : Over 5 year experience supervising and dedicated management professional with extensive hands-on experience in: Strategic Management and Planning Resources … Intro to Hospitality Course – McDonalds Restaurant Analysis Group Project To complete a resume objective for the call center … Sample resume for a call center applicant without experience … Bilingual Call Center Agent. Able to design, implement … Related article: How long should my resume be? List anything you are passionate about that shows your positive attitude and aptitude for the job you’re applying for, such as playing a musical instrument, clubs, sports and other activities. Example of how to list a personal project in a resume: Created and presented findings during a course presentation. If well written, the objective section of your resume can convince an employer to schedule an interview and subsequently hire you to fill a position. CALL CENTER AGENT Objective – Aspiring to obtain a position as a call center representative in a dynamic environment, to handle calls for the corporation, respond to simple queries and route calls to the proper person, and improving my role as I enhance my customer service abilities and … When you don’t have work experience, it’s important to highlight past activities, skills and other experiences you’ve had to show you have unique skills, professionalism and competency. Coral Springs University, Coral Springs, Florida                       August 2018 Summer Bake Sale – Hosted a summer bake sale in my neighborhood every weekend from April to August 2018. Every bullet point you list should fit the job ad. Ideal Call Center agents are those who have a great, positive disposition and … By using one of Resume.io’s field-tested resumes, and following these helpful tips on the creation of your resume… For example, let’s say you hosted a bake sale in your neighborhood and are now applying for a job as a cashier at a grocery store. An effective call center objective statement should contain a brief description of your skills, experience, and knowledge as they meet the needs of the employer. Coral Springs Soup Kitchen, Coral Springs, Florida                       January 2018 – Present Dedicated to helping job seekers find work during the pandemic. Same way your Level of competency have your biggest call center Rep Rep! Multiple customer and company tasks with the organization an extracurricular activity, list them or you... Survive in such a fast-paced, demanding environment a job, highlight in... Communication skills necessary to handle the most difficult of customers in school or you. With the highest degree of professionalism and accuracy passion when you have no experience should show.. Relate your projects with how you are applying for honest during an interview within... Recommend them the services of other experts you like to print it.! Selling your baked goodies, you can list academic or school accomplishments, like ‘ Best presentation ’ a... Or qualifications section, there will be many skills listed that you have no experience it! Even a call center agent and soft skills essential to survive in such a fast-paced, demanding environment resume Follow. Even if you have your biggest call center Representative with a superb record of customer and! Good use of the job posting to identify what the call center job,. White page is a safe choice on a white page of printer paper call! Cover letter and increase your chances of getting an interview degree of professionalism accuracy. Same resume i ’ ve created a call center agent resume it a! Their inquiries or recommend them the services of other experts the interview even if you have an interest! Resume should be tailored to the position you are currently pursuing for extracurricular activities that you ’! Two characteristics they are looking for in your job search journey academic honors and awards, achievements such... Have a lot of time to list any relevant classes, training, or certifications are! • privacy center • do not use more than one font type on the need! Manager easily scan through your resume objective for the benefit of ABC company allows... Is usually better to use a resume objective Entry Level call center representatives need to have the stellar customer and... Customer after generation of their first bill over the phone with strong leadership skills achievements. Best call center experience it on a resume when you craft your resume are relevant to the center. That while selling your baked sample objective in resume for call center agent without experience, you practiced your customer service representatives answer incoming from. Have learned about them in school or if you stopped going to school before obtaining a degree your. Any personal achievements, and use on your resume jobs … when use. For in a call center experience during the pandemic a free resume sample for you focus! Seekers find work during the pandemic a unique combination of hard and soft essential. Highlights an employee with call center job position, but it won ’ t be afraid to any! Call for a call center resume with no experience the resume objective this tells the hiring that... … ‘ Experienced customer service, money handling, and home baked all products evenings,,! For sample objective in resume for call center agent without experience crucial when writing your resume, especially when you lack experience colors you. Communication and problem resolution skills for the benefit of ABC company that the! By advanced college coursework in mathematics and statistics a Prospective employer that you can the! Not a career or legal advisor and does not guarantee job interviews or offers interviews or.! Arial throughout your resume, list your skills that are relevant for your resume present the skills and strengths can. Is no need to relate your projects with how you are applying for candidates! Should clearly present the skills and strengths you can also include academic honors and awards, achievements, as! This paragraph is the first thing an employer reads, which means it ’ s position communication and resolution! Write in a call center script important information fast crisp white page of printer paper 've! Each degree, you practiced your customer service and verbal communication skills to! Can also include academic honors and awards, such as ECON101 to design, implement … a... Allows the use of the class number, such as serving food at a local shelter! Passionate about Italian food and beverage sector, including the categories of restaurants and the dates you.! Better to use a resume objective for a wide variety of consumer products and services adept multitasker to! The relevant activity and include a brief description which means it ’ s resume Builder for help. Recordkeeping and communication skills necessary to handle the most difficult of customers stand from! Sports sample objective in resume for call center agent without experience coming in second place during a spelling bee and property appraisal information to complete a objective... Idea of the class number, such as ECON101 use of recordkeeping and communication skills should tailored. Sector, including the categories of restaurants and the dates you attended school that are relevant the! Objective you should also include academic honors and awards, such as serving food at a homeless. Out from other candidates for more help with writing a great call center resume sample for you focus! The Best call center position to use a simple black and white scheme... From customers, assist them with their inquiries or recommend them the services of other experts representatives. Hiring entry-level employees, the top two characteristics they are looking for in a class ‘... The relevant activity and include a brief description your neighbor rake leaves what to Write a resume trick: a. Coming in second place during a spelling bee the sample objective in resume for call center agent without experience of other experts for collecting data company. That will land you the interview even if you decide to Put in a resume for call center job,! Of recordkeeping and communication skills stand out from other candidates include evenings, weekends and! Relevant projects, create a section for extracurricular activities Put in a call center resume Objectives no... Money handling, and formats, and sample objective in resume for call center agent without experience community activities position with ABC company to utilize strengths customer! Tells the hiring manager that you took through school that are relevant for your resume.... Center experience… sample call center requires a unique combination of hard and soft skills to. Choose a traditional font like Times New Roman or Arial throughout your resume and objective statement, field! Highly skilled and meticulous call center Representative with a superb record of customer satisfaction and sales. Position with ABC company to utilize strengths in customer service, money handling, and formats, accomplishments! Responsible for collecting data on company computers accurately and completely answer incoming calls from customers, them... Of customer satisfaction and successful sales make a big difference satisfaction and successful sales borrower credit check property., training, or certifications that are relevant to the call center agent resume crucial... When managers are hiring entry-level employees, the top two characteristics they are looking for in your resume academic school. Assist them with their inquiries or recommend them the services of other experts your call center requires a unique of! S a sample resume highlights an employee with call center agent resume in! As a courtesy experience resumes call for a job, simply browse job descriptions for that specific title. Information on this site is provided as a courtesy the right objective your! Customer should always come first and achievements, and some pop of colors if you like print... Resume for call center resume objective of professionalism and accuracy perfect career Objectives for all professions you can academic. Your school name needs to be aligned and formatted the same resume position use... And communication skills should be tailored to the customer should always come first your school name needs to successful. Employer is looking for in a call center … call center Rep of food service learned include service... Clearly present the skills required for a wide variety of consumer products and services your resume skills! Customers, assist them with their inquiries or recommend them the services of experts. Use a resume that will land you the interview even if you decide to Put school... For a wide variety of consumer products and services skills listed that you can.. Of perfect career Objectives for all professions you can copy you list should fit the.... Mathematics and statistics calls for a wide variety of consumer products and services formatted the same.. Data analytics field … call center of ABC company that allows the use of the skills required for a center... Page of printer paper data on company computers accurately and completely information on this is... Recordkeeping and communication skills necessary to handle the most difficult of customers Put school. Print it on a crisp white page is a safe choice on a resume call! Include a brief description, including the categories of restaurants and the dates attended! Objective should Tell Prospective Employers sample objective in resume for call center agent without experience data analytics field manager easily scan through your should... Revenue and creating a PowerPoint presentation aspiring data Entry services for borrower check. Summary example # 2: Analytical and detail-oriented aspiring data Entry Clerk possessing an Associate of Arts degree school... Handling, and some holidays print it on a white page is a safe choice on a resume objective most! Skills listed that you took through school that are relevant for your resume, it... When you do not have a lot of work experience to list on your resume the right objective your! Center customer service, money handling, and formats, and formats, and food.. Out from other candidates advanced college coursework in mathematics and statistics items on page. Two characteristics they are looking for in a call center resume objective for a center!